Return Policy
We want you to be completely satisfied with your purchase. Please review our return policy below.
Return Window
You have 30 days from the date of delivery to return your item for a full refund. Items must be unused, in original packaging, and in the same condition as received.
How to Return
To initiate a return:
- Contact our customer service team
- Provide your order number and reason for return
- Receive your return authorization and shipping label
- Pack the item securely and ship it back
Refund Process
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Personalized or custom-made products
- Perishable goods
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
Important: Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.